Any opportunity to call a foreigner a terrorist, eh?
Why do I never learn? I should expect the Daily Fail Mail to poublish stuff that defies logic, common sense and, most of all, decency but I keep being shocked by it. Just the other day I found my ghast well and truly flabbered by Jan Moir’s well circulated gay-bashing and today they’ve done it again… this time though, it’s not the queers, it’s the darkies. Scary eh?
The story (Read here) involves a guy, Allan Wardle (no, not Alan Wardle) who, after experiencing trouble using his newly installed BT broadband called technical support. The call centre which the Mail says is “believed to be in India” – Wait, you mean you didn’t check that out? You don’t know for sure? Nice reporting. – for whatever reason was unable to help Mr. Wardle and an argument ensued. An argument that ended, claims Mr. Wardle, with the call centre operative threatening to “blow his house up”.
Yikes! Sounds harsh right? Well yeah but this article smells funny… kind of like bull shit. Mr. Wardle is quoted as saying “I did swear at him, I think, but he was refusing to fix the problem.” First of all, that is totally unacceptable. I work in technical support and I have a firm policy for people that swear at me; they get one warning before I hang up. Of course if the operative did indeed make the alleged threats it is a very serious matter and he should be punished accordingly but i just doubt… really doubt he even said it.
Here’s what I think probably happened, and this is purely speculation: Mr Wardle was too incompetent to correctly set up and use his new broadband and called technical support. Upon hearing the Indian accent, Mr. Wardle instantly engaged the “oh, for fuck’s sake!” attitude. When asked to carry out what were probably reasonable tasks to diagnose the issue, Mr. Wardle either didn’t understand or refused because he thought his time was being wasted. (Trust me, the amount of people who think I’m being difficult when I ask them to reboot their PC, despite that fixing the vast majority of problems, is shocking.) Upon being told that the problem could not be solved without him taking these steps Mr. Wardle flew into a rage and swore at the operative. The operative probably then terminated the call and, in the frustration said something that Mr. Wardle didn’t understand. Infuriated, Mr. Wardle then decided to play the terrorist card because, well because the guy was Indian and people from that part of the world are terrorists, right?
Despite the dubious nature of this story, and the fact that at the moment it’s purely allegations, The Mail (and the Express) have published similar articles about it. Not hard to see why. Their readers love this shit. Anything that might portray a minority in a bad light is the Mail’s bread and butter. This is the reason I should know better and not be so shocked when they publish it… but so help me, I can’t help it!
I’m not saying it’s impossible that this happened… I just really really doubt it. Funny how it’s the Mail and the Express who jump all over it before the transcripts are even released. Not even The Sun has touched this crap. Still, I bet Mr. Wardle is getting plenty of support from like minded dullards down the local boozer and maybe a nice cheque from the newspapers… Hell, I might call up the Mail and claim my pizza delivery man threatened to plant an IED in my driveway for not tipping enough. I doubt they’d take me seriously though as I don’t look like I’ve just walked off the set of the Jeremy Kyle show.